When the boss isn't making a decision promptly or providing necessary support, what steps should you take?

• A. Seek support from your team; seek support from others in the chain of command; seek support from external resources.
• B. Wait passively without seeking help.
• C. Escalate directly to external authorities.
• D. Redesign the team structure unilaterally.

Answer: (A)

When decisions are delayed or support isn’t coming, take a proactive, structured approach by reaching out to your team, other levels in the chain of command, and relevant external resources. This keeps work moving, draws on diverse input, and leverages available expertise to fill gaps. It also follows proper channels, which helps maintain accountability and keeps relationships intact while you push for clarity or a path forward. Document what you need and set reasonable timelines to demonstrate progress and keep leadership informed.

Waiting passively stops progress and leaves the team stuck. Escalating to external authorities bypasses established processes and can violate policy or undermine relationships. Unilaterally redesigning the team structure without authorization creates confusion and authority issues. The chosen approach uses appropriate avenues to solve the problem effectively.